Governor Abbott Announces New Crisis Support Line For Texans Affected By Floods

From: Texas Governor Greg Abbott
July 11, 2025

Governor Greg Abbott today announced that the Texas Health and Human Services Commission (HHSC) launched the Texas Flooding Emotional Support Line, a new statewide crisis support line for Texans impacted by recent catastrophic floods. The crisis support line is available 24/7 and provides professional crisis counseling at no cost.
 
“The State of Texas continues working to ensure that Texans hardest hit by these devastating floods have the resources and support they need, and that includes mental health support,” said Governor Abbott. “This new statewide crisis support line will ensure survivors, families, and first responders have access to emotional support and crisis counseling as they work to heal and recover. Cecilia and I continue to pray that God brings comfort to everyone affected and strength to our first responders as they deal with the unimaginable.”
 
Survivors, families, first responders, and others affected by the disaster can receive professional crisis counseling at no cost by calling 833-812-2480. All calls are confidential and answered by personnel specially trained to work with disaster survivors.
 
"The physical and emotional effects from a natural disaster are profound, and can have lasting effects on hearts, minds and communities,” said Michelle Alletto, HHSC chief program and services officer. “Dedicated mental health support is available to help our fellow Texans cope with loss, rebuild and heal."  
 
Through crisis counseling, Texans can receive emotional support and get assistance with reviewing their disaster recovery options and referrals to other programs. Crisis counseling also promotes positive coping strategies and helps prevent additional stress for those affected by disaster.
 
For more information on mental health resources available to Texans, visit the Disaster Behavioral Health Services page.

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